Radisson Hotel Casablanca Gauthier La Citadelle

V friendly staff including receptionist , restaurant staff particularly Ayoub and all others

The highlight was Bliss Rooftop - lovely space. A bit pricey but great atmosphere, music and view! The light at sunset was wonderful. The tapas were delicious - Sushi! And the best burger we've had in this city! The room was lovely - best bedding I've had in a hotel!!! The down pillow was luxurious! a rarity! I can only hope they can maintain the quality as this is a new hotel. The morning view of sunrise was delightful.

We are delighted that we extended our stay at the Radisson Hotel Casablanca Gauthier La Citadelle. This hotel stands amongst the finest we’ve experienced, not only for its excellent facilities but, more importantly, for its exceptional staff across all departments. Hamza from the breakfast restaurant deserves special recognition for his attentiveness, politeness, and thoughtful follow-through on guests’ needs. His professionalism belies his youth. He has great potential to be a leader. Since our check-in about 5 days ago, Guest Relations Manager Ms. Marwa has left a lasting impression. She is intelligent, quick to grasp our requests, and just as quick to respond with solutions. Her professionalism and warmth make her a tremendous asset to the hotel, setting an excellent example for the Front Office. Abdelali (amongst others) from Concierge also stood out for his consistent politeness, helpfulness, and attentiveness throughout our stay. The housekeeping staff performed exceptionally as well. We do not know their names, but we are very grateful for how well they took care of our room. Perhaps an important reminder to housekeeping staff: under no circumstances should they enter guest rooms when the ‘Do Not Disturb’ signage is displayed. All in all, these exceptional individuals—and many others—made for a very memorable end to our 15-day holiday in Morocco.

The hotel is located in the city centre, so the business of the hotel is very good and clean. The hotel offers two small bottles of mineral water. It is clean. There is a small refrigerator and an elevator. You can park for free in front of the hotel. If the parking space is full, you can give the car keys to the concierge department to help you park. They will drive the car to the door of the hotel before going out the next day. It takes 5 minutes to walk to exchange money from Bank of Asia, and 10 minutes to walk to BIM and Carrefour Supermarket. These two supermarkets are not large. I can recommend it to everyone.

A Perfect Blend of Modern Elegance and Family Warmth – Radisson Hotel Casablanca Gauthier La Citadelle Our stay at Radisson Hotel Casablanca Gauthier La Citadelle was truly exceptional, combining modern sophistication with unparalleled hospitality. As a family traveling with two young children, we were delighted by how seamlessly the hotel catered to our needs, ensuring a comfortable and memorable experience. Warm and Welcoming Service: From the moment we checked in, the staff's friendliness and professionalism were evident. They went out of their way to make my children feel welcome, greeting them warmly and engaging them with small but thoughtful gestures. Whether it was providing extra pillows for the kids or offering tips on family-friendly activities in Casablanca, the team ensured every aspect of our stay was stress-free. Stylish and Comfortable Rooms: Our room was a perfect blend of modern design and family comfort. It was spacious enough for all of us, with a cozy ambiance that felt like home. The hotel thoughtfully provided a crib for my youngest and ensured the room was equipped with everything we needed for a comfortable stay. The panoramic city views from our window were a stunning bonus, giving us a glimpse of Casablanca’s vibrant energy. Exceptional Dining for All Ages: The dining experience at Radisson Gauthier was one of the highlights of our stay. The breakfast buffet was diverse and delicious, catering to both adult and child-friendly preferences. The restaurant staff went the extra mile to ensure my kids enjoyed their meals, even preparing simple dishes tailored to their tastes. The attention to detail in both service and flavor was remarkable. Facilities That Cater to Families: The hotel’s pool area provided the perfect setting for relaxation and fun. While my kids enjoyed splashing in the shallow sections, I appreciated the peaceful atmosphere and well-maintained surroundings.