Radisson Hotel Casablanca Gauthier La Citadelle

V friendly staff including receptionist , restaurant staff particularly Ayoub and all others

The highlight was Bliss Rooftop - lovely space. A bit pricey but great atmosphere, music and view! The light at sunset was wonderful. The tapas were delicious - Sushi! And the best burger we've had in this city! The room was lovely - best bedding I've had in a hotel!!! The down pillow was luxurious! a rarity! I can only hope they can maintain the quality as this is a new hotel. The morning view of sunrise was delightful.

We are delighted that we extended our stay at the Radisson Hotel Casablanca Gauthier La Citadelle. This hotel stands amongst the finest we’ve experienced, not only for its excellent facilities but, more importantly, for its exceptional staff across all departments. Hamza from the breakfast restaurant deserves special recognition for his attentiveness, politeness, and thoughtful follow-through on guests’ needs. His professionalism belies his youth. He has great potential to be a leader. Since our check-in about 5 days ago, Guest Relations Manager Ms. Marwa has left a lasting impression. She is intelligent, quick to grasp our requests, and just as quick to respond with solutions. Her professionalism and warmth make her a tremendous asset to the hotel, setting an excellent example for the Front Office. Abdelali (amongst others) from Concierge also stood out for his consistent politeness, helpfulness, and attentiveness throughout our stay. The housekeeping staff performed exceptionally as well. We do not know their names, but we are very grateful for how well they took care of our room. Perhaps an important reminder to housekeeping staff: under no circumstances should they enter guest rooms when the ‘Do Not Disturb’ signage is displayed. All in all, these exceptional individuals—and many others—made for a very memorable end to our 15-day holiday in Morocco.

The hotel is located in the city centre, so the business of the hotel is very good and clean. The hotel offers two small bottles of mineral water. It is clean. There is a small refrigerator and an elevator. You can park for free in front of the hotel. If the parking space is full, you can give the car keys to the concierge department to help you park. They will drive the car to the door of the hotel before going out the next day. It takes 5 minutes to walk to exchange money from Bank of Asia, and 10 minutes to walk to BIM and Carrefour Supermarket. These two supermarkets are not large. I can recommend it to everyone.

Too many to list...yoi can walk everywhere without needing a car. We had connecting rooms for our family size and both rooms were spacious and gave us and kids privacy. We loved everything about this hotel: location, the receptionists, the bell boy, restaurant waiters, breakfast (fresh croissants andade to order omelettes), morning COFFEE (caps used to express excellent quality coffee) and delicious complimentary treats at the reception. Also, it was not too crowded when we were there. I forgot to.mention, we were surprised with a cake and a lite candle in our room for my husband's birthday. Talk about attending to details... Thank you for everything. We will certainly come back if we ever visit Casablanca!